Privacy Policy

1. WHAT INFORMATION ABOUT YOU DO WE GATHER?

Information you give Grand Texas RV Resort (“GTRV”) helps us to provide you with our services, enter into or fulfill a contract with you and/or reply to or take actions in response to your enquiries or requests. To the extent permissible by applicable laws, the types of information we gather are:

Information You Give Us: We receive and store information you enter on our website or give us in any other way, including, for example, when you stay as a guest at hotels managed by us. The provision of any information by you is voluntary except where otherwise stated. However, where you choose not to provide certain information, we may not be able to reply or respond to your enquiry or request and you may not be able to take advantage of some or all of our services. We use the information that you provide for such purposes as entering into or fulfilling a contract with you, reserving a space, processing on-line purchase transactions, replying to or taking actions in response to your enquiries or requests, and customizing our services to your preferences. We may also use such information for statistical and analysis purposes, to communicate news and promotions to you relating to Grand Texas-related products and services and other products and services we think may be of interest to you, and otherwise communicating with you by email, mail, fax, phone or other means. We may also use such information as may be required to comply with applicable local laws.

Personal Data You Provided on Behalf of Another Person: If you are entering data on behalf of another person, you warrant to us that you are authorized by that person to enter their personal data onto our system, and that that information is accurate and correct. If any non-compliance by you with respect to this provision results in any loss or damage being incurred by us, you may be required to compensate us in respect of such loss.

Automatic Information: We receive and may evaluate certain types of information whenever you interact with us. For example, like many websites, we obtain certain types of information when your web browser accesses grandtxrv.com including your IP address, browser type and operating system. This information helps us to communicate with our customers and better understand them.

E-mail Communications: If you provide us with your email address, we may email you promotional and marketing materials. We provide you with the option not to receive such promotional and marketing materials in each email sent to you. If you stay as a guest with us, you may receive an auto-generated e-mail confirmation when making a reservation on the Internet, when consummating any on-line purchase transactions with us, and occasionally from our reservation sales agents for inquiries related to a booking you have made for any of our services and products.

Information from Other Sources: For reasons such as improving personalization of our services (for example, providing recommendations or special offers that we think will interest you), we might receive information about you from other sources and add it to your existing information. We may share your existing information with third parties where this is necessary to provide you with our services, enter into or fulfill a contract with you and/or reply to or take actions in response to your enquiries or requests.

Age Limitations: GTRV does not knowingly collect personally identifiable information from our websites from any person we actually know is a person under the age of 18. GTRV may collect personally identifiable information from persons under the age of 18 as part of the guest registration process, but always with the consent of such person’s parent or guardian.

2. WHAT ABOUT COOKIES?

We use tracking tools like browser cookies and web beacons to collect information from you. We collect information about users over time when you use this website. We may have third parties collect personal information this way. Learn more about these tools and how you can control them here.

3. DOES GTRV SHARE THE INFORMATION IT RECEIVES?

Information you provide to us will be used for such purposes as entering into or fulfilling a contract with you, reserving a space, processing on-line purchase transactions, replying to or taking actions in response to your enquiries or requests, and customizing our services to your preferences. To the extent permissible by applicable laws, we also use such information for statistical and analysis purposes, to communicate news and promotions to you relating to GTRV -related products and services and other products and services we think may be of interest to you, and otherwise communicating with you by email, mail, fax, phone or other means.

5. HOW SECURE IS INFORMATION ABOUT ME?

We work to protect the security of your information during transmission by using Secure Sockets Layer (SSL) technology, which encrypts information you input and which is certified by the Secure Server Certification Authority. We reveal only the last four digits of your credit card numbers when confirming a reservation or processing on-line purchase transactions. Of course, we transmit the entire credit card number to the appropriate credit card company for verification. It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign off when you have finished using a shared computer.